500 – Legal Service Comission – The advantages of centralisation

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501 – Lucent Technologies – Making the things that make communications work

English
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Arabic
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502 – CORUS – Product development through continuous improvement

English
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503 – CORUS – Continuous improvement as a business strategy

English
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504 – Leyland Trucks – Continuous improvement within an organisation

English
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505 – CORUS – Continuous Improvement – The Corus Way

English
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506 – Dr. Martins – Re-engineering a business process

English
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507 – TNT – Delivering a superior customer experience

English
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508 – Morrisons – Developing competitive advantage through customer service

English
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509 – First Direct – Using customer service to position a business

English
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510 – Parcelforce Worldwide – Customer Service as A Strategy

English
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511 – Enterprise Rent-A-Car – The importance of customer service at Enterprise Rent-A-Car

English
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512 – Portakabin – The importance of excellent customer service

English
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513 – Homebase – The importance of customer service

English
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514 – GALA Group – An integrated approach to Customer Service

English
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515 – Royal & Sunalliance – Making Life Easier

English
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516 – BUPA – Using call centres to deliver customer solutions

English
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517 – Equitable Life Assurance Society – Client servicing in a customer-focused organisation

English
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518 – Virgin Atlantic – Building an airline through brand values

English
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519 – Britannia – Managing and rewarding customer loyalty

English
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520 – MFI – If it doesn’t benefit the customer – We don’t do it

English
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Arabic

521 – Jaguar – Creating world class performance in a Jaguar assembly plant

English
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Arabic

522- Singapore Airlines – People in Organisations

English
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Arabic

523 – Bruton Group – Fastflow to fashion

English
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524 – Portakabin – Adding value through health and safety

English
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525 – First Group – Investing in safety

English
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Arabic

526 – UNISON – Health and safety in the workplace

English
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527  – Walkers – Success through managing quality, safety, customer service and cost

English
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528 – BOC – Operating an effective safety, health and environmental policy

English
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Arabic

529 – British Steel – Managing health and safety – a quality approach

English
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530 – MFI – Health & Safety in the modern workplace

English
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531 – 3M – Growth through ingenuity and enterprise

English
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532 – Mcdonalds – Staying ahead in a competitive environment

English
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533 – Procter & Gamble – Creating innovation for competitive advantage

English
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534 – SONY – Leading the digital revolution through innovation

English
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535 – Dyson – Innovation, research and development

English
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536 – GEC Alstom – Taking flight into the future

English
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537 – Heinz – Innovation at Heinz

English
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538 – Department of Trade – Innovation – the route to winning

English
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539 – Nestle – Achieving sustainability through lean production

English
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540 – Aldi – Competitive advantage through efficiency

English
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541 – Portakabin – Lean production at Portakabin

English
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Arabic

542 – Legal Services Commission – Becoming a lean service organisation

English
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Arabic

543 – Cummins – Using Six Sigma statistical thinking to improve business processes

English
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Arabic

544- Jaguar – Lean production

English
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Arabic

545 – Jaguar – Building the Jaguar S-Type

English
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Arabic

546 – Enterprise – Locating a business to enhance the customer experience

English
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Arabic

547 – CEMEX – Sustainable performance in the construction industry

English
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Arabic

548 – GALA – Relocating A Gala Club

English
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Arabic

549 – Marks & Spencer – Managing a store relocation project

English
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Arabic

550 – AEGON – Embracing and pursuing change

English
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551 – CORUS – Developing a stronger customer focus

English
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Arabic

552 – GNER – Great North Eastern Railway – Creating an ultimate travel experience

English
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553 – Cadbury Schweppes – The acquisiton of Dr PepperSeven-Up company inc

English
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Arabic

554 – Anglo American – New technology development in the primary sector

English
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Arabic

555 – INTEL – Using innovation to create competitive advantage

English
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556 – PHILIPS – Design as a differentiator

English
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557 – AkzoNobel – Using colour in new product development

English
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Arabic

558 – Design Council – Designing user-friendly technology

English
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559 – Canon – Integrated information systems (seeing the whole picture)

English
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560 – POLESTAR – Staying ahead – embracing new technologies in a new digital world

English
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561 – Morgan Stanley – Operating Globally Through Technology

English
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562 – Bryant Homes – Using IT to energise sales and marketing

English
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563 – Microsoft – Progress with e-commerce

English
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564 – ADtranz – Creating a new transport system

English
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565 – ICI – Turning waste into wealth

English
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566 – Marks & Spencer – Marketing solutions via technology

English
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567 – Heinz – Staying ahead by meeting changing consumer needs

English
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568 – Marconi – Leading international markets

English
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569 – Eurofighter – Introducing a pan-European product

English
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570 – FKI – Organic product development to accelerate growth

English
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571 – Nestle – Sustainability and water

English
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572 – Zurich – Creating quality customer care

English
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573 – BSI – Supporting business through standards

English
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574 – BSI – Creating world class quality standards

English
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575 – BSI – Quality through standards

English
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576 – BSI – Implementing quality systems

English
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577- PortaKabin – The importance of quality in creating competitive advantage

English
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578- BSI – Standardization and quality management

English
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579 – Nissan – Planning for quality and productivity

English
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580 – Sheffield Forgemasters International – Creating a competitive advantage through R&D

English
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581 – ARM – How innovation drives research and development

English
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582 – Syngenta – Product design through research and development

English
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583 – Syngenta – Using research and development to improve agricultural productivity

English
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584 – Shell – Taking a long-term view – developing fuels for the future

English
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585 – AstraZeneca – Leading innovation in world healthcare

English
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Arabic

586 – Tencel – Developing a product

English
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587 – Opito – The importance of sustainable purchasing and supply

English
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588 – Nestle – Creating shared value in the supply chain

English
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589 – Lafarge – Developing a sustainable supply chain to add value

English
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590 – Warburtons – Managing the supply chain to meet customer needs

English
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591 – Kellogg’s – Supply chain from manufacturing to shelf

English
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592 – IKEA – Building a sustainable supply chain

English
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593 – McDonald’s – Managing stock to meet customer needs

English
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594 – BCCCA – Supporting agriculture to create sustainable development

English
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595 – BCCCA – Creating a sustainable chocolate industry

English
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596 – Nestle – From bean to bar – the production process

English
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Arabic

597 – Excl – Managing the supply chain for globally integrated products

English
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598 – Kraft – Delivering Service Exellence In The Supply Chain

English
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Arabic

599 – Nestle – Coffee – The Supply Chain

English
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600- CBI – Improving the performance of manufacturers

English
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601 – Marks & Spencer – Using supplier relationships to serve customers better

English
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Arabic

602 – Cargill – The role of a multi-national in developing markets

English
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603 – Dexion – Solving complex supply chain problems

English
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604 – British Steel – Steeling market share

English
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